Step 1
Write the patient
Who they are, why they're calling and what they'll ask. Add the policies your staff must follow.
Care managers.Front desk.Medical billers.
Patient-call simulations
Each applicant takes a realistic call: an elderly patient checking in, a caller confused by her bill, someone who wants to book today. You see who handles it well.


















































Write the call your new hire will get on day one.
A 74-year-old who lives alone checks in by phone. Does the candidate ask about falls, medications and hospital visits?
A patient asks whether you take her Medicare Advantage plan and wants to book her annual physical next week.
A caller was charged $50 after a wellness visit billed with two codes. Can the candidate explain why?
Refill requests, a medical records copy, and an anxious caller who insists on speaking to the doctor.

"Love the scoring system with custom questions and answers. This is the whiteboard interview for non-tech recruitment. I no longer need to open 500 resumes — I invite people to interview and talk with the top candidates. Saved me tons of time."
Kurt
CFO/COO, Flight Health
For a small number of applicants
$99/month
For large organizations
$200/month
Built around your volume
Let's talk
Hiring for patient-facing roles
It stays in character as the patient you describe, with their history, mood and questions, and reacts to what the candidate says.
Yes. Add your hours, accepted insurance, scheduling rules and billing details, and the patient asks questions that check them.
Against your questions and rubric. Every call comes back with a match score, a short summary and the full transcript.
A browser and a microphone on a laptop or phone. Or the AI can phone them.
No. The patient is fictional and written by you. Data is encrypted in transit and at rest.
Most teams launch in about 5 minutes.