Arctic Shores alternative: test the calls, not only the traits
Arctic Shores answers a real question: what is this person like? Its task-based assessments measure traits and potential, and they are hard to complete with ChatGPT.
For a graduate scheme, that is often the right question. For a billing specialist, a receptionist or a support agent, there is a more direct one: can they handle the call? A trait profile can tell you someone is likely to stay calm. It cannot show you them staying calm with a patient who has just opened a surprise bill.
The short version
- What is measured: Arctic Shores measures traits and potential. Greet measures how someone handles a situation from the job.
- How: Arctic Shores uses interactive tasks. Greet uses a voice conversation where the AI plays the customer, patient or caller.
- Getting started: Arctic Shores sells to enterprises; pricing is not published. Greet is $99/month for 100 sessions, sign up and build today.
What Arctic Shores is
Arctic Shores is a Manchester company that makes task-based psychometric assessments. Candidates complete interactive tasks, and the results describe traits and potential rather than past experience. It mostly serves large employers and graduate or early-careers programmes.
It is good at that. Measuring potential helps when candidates have little work history, the format resists AI tools, and it is well established in graduate recruitment.
Where it falls short
From its own site:
- Traits, not tasks. It does not show whether someone can do a specific piece of work, such as handling a claim denial call.
- Enterprise buying. Expect a sales process before you can use it.
- The link to the job can be unclear. Candidates may not see how the tasks relate to the role they applied for.
What Greet does instead
The assessment is the job
You write a realistic scenario and the AI plays the other side. For medical billing, an insurance rep who has denied a claim. For a front desk, a patient who is confused about a bill. For a support role, a customer who wants a refund outside policy. The candidate has to work it through out loud, and the AI pushes back the way a real caller would.
Candidates see why they are being tested
Because the scenario comes straight from the role, candidates know what is being asked of them. Turn on Show Feedback if you want them to see their results afterwards.
You set what good looks like
Scoring is built from assessment blocks you define: knowledge, communication, English level, problem-solving, or something like “explains the next step clearly”. Each session returns a match rate, a written summary, the transcript and the recording, so you can listen to exactly how a score was earned.
Cheating controls when you need them
Camera Required stops the interview from starting until the camera is on and uncovered. Block Copy & Paste stops pasted answers. Leave both off for roles where they are not a concern.
It can sit alongside your assessments
Greet does not replace a potential test for graduates with no history. You can use both: a trait assessment for the early-careers pool, and a spoken scenario for roles where the work is talking to people. Greet also runs the same scenarios as training after the hire.
Side by side
| Arctic Shores | Greet | |
|---|---|---|
| Format | Interactive task-based psychometric assessments | Two-way AI voice interview with role-play scenarios |
| What it measures | Traits and potential | How someone handles a situation from the job |
| Price | Not published | $99/month for 100 sessions, $200/month for 500 |
| Getting started | Enterprise sales process | Sign up, build, share a link |
| You get | Trait and potential results | Score, summary, transcript and recording per candidate |
| After the hire | Not a core use | Same scenarios as role-play training |
Which one to pick
Pick Arctic Shores if you run graduate or early-careers programmes where potential matters more than current skill, and an enterprise contract fits how you buy.
Pick Greet if you hire experienced people for phone, support, billing or front desk work and want to see them do the job before you book an interview. Or use both, one for traits and one for the task.
Try it on one role
- Pick a role where the first weeks are mostly calls.
- Describe the hardest call in one paragraph.
- Press Play and take the interview yourself.
- Send the link to applicants and compare the scores with the people you would have shortlisted.
Create your Greet account and run it on one role.
Competitor details come from the public pages below, checked November 2026. Prices change; check the vendor’s site. Greet details are from greetai.co.